Privacy Policy

1. Introduction

The Syndicate ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our sports intelligence platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, and password when you register
• Payment Information: Billing details processed securely through our payment gateway
• Profile Data: Preferences, settings, and notification choices
• Communications: Messages you send to our support team

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, predictions viewed
• Device Information: Browser type, operating system, device identifiers
• Log Data: IP address, access times, referring URLs
• Cookies: Session cookies and preference cookies

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our intelligence network
• Processing your subscription and payments
• Sending Syndicate signals, alerts, and notifications you've requested
• Personalizing your experience and intelligence recommendations
• Analyzing usage patterns to improve our quantitative analytical models
• Communicating important intelligence updates and system changes
• Detecting and preventing fraud or market abuse
• Complying with legal obligations

4. Data Sharing and Disclosure

We do NOT sell your personal information. We may share data with:

• Service Providers: Payment gateway, Supabase (database), Vercel (hosting)
• Analytics Partners: Anonymized usage data for service improvement
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

5. Data Security

We implement industry-standard security measures to protect your data:

• TLS/SSL encryption for all data in transit
• Encrypted database storage (AES-256)
• Regular security audits and penetration testing
• Two-factor authentication options
• Strict access controls and employee training

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion:

• Personal data is deleted within 30 days
• Anonymized analytics data may be retained indefinitely
• Payment records are retained as required by law (typically 7 years)
• Backup copies are purged within 90 days

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate data
• Deletion: Request deletion of your data
• Portability: Export your data in a machine-readable format
• Objection: Opt out of certain processing activities
• Restriction: Limit how we use your data

To exercise these rights, contact us at info@thesyndicate.tips

8. Cookies and Tracking

We use cookies for:

• Essential Cookies: Required for authentication and security
• Preference Cookies: Remember your settings and choices
• Analytics Cookies: Understand how you use our Service

You can control cookies through your browser settings. Disabling essential cookies may affect functionality.

9. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses for transfers outside the EEA.

10. Children's Privacy

Our Service is not intended for anyone under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our Service. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: